AT&T Discontinues Messaging Services

AT&T stopped supporting email-to-text and text-to-email transcription services.

Why does this matter? Emergency notification services broadly depend on those services to notify subscribers.

A recent example is the 8.9 earthquake on July 29th.

The US Government supplies earthquake notification services via email and text message.

Many monitor for such events primarily because they live in Tsunami evacuation zones. Members of county emergency response networks subscribe to these notifications to keep abreast of trouble.

When those earthquake notifications failed to arrive, I explored why.

I verified the configuration at my account at USGS. No issues.

Next I tried sending myself a message using the criteria that the ENS system depends on. That test failed (image below.)

USGS ENS is designed to send messages in an email format – support for which was discontinued.

This affects how many subscribers?

ARES/RACES members subscribing text notifications on various services may be affected. Other carriers may follow discontinuing their transcription services as well.

Published by dggerhart

www.davidgerhart.com

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